Committed to our Customers

We believe that our first responsibility is to the content owners who entrust us to manufacture their products in tangible media format.

Our products must always be of the highest quality. We must constantly strive to reduce the cost of these products.

Our orders must be promptly, securely and accurately fulfilled.

Our second responsibility is to those who work with us - the men and women in our plants and offices.

They must have a sense of security on their jobs; wages must be fair and adequate, management just, hours reasonable, and working conditions clean and safe.

Employees should have an organized system for suggestions and complaints. Supervisors and department heads must be qualified and fair minded.

There must be opportunity for training and advancement for those deserved and qualified. Each person must be considered as an individual standing on his own dignity and merit.

Our third responsibility is to the communities in which we live. We must be a good global corporate citizen - support good works and charity, and bear our fair share of taxes.

We must treasure and maintain in good order the resources we are privileged to deploy.

We must exhaust our efforts to protect ourselves from un-ethical dealings including pornography, corruption, exploitation and dishonesty in the course of conducting our business.

Our last responsibility is to our shareholders. Business must make a sound profit, reserves be created, research must be carried on, adventurous programs developed, and mistakes paid for.

Adverse times must be provided for, adequate taxes paid, new machines purchased, new plants built, new products launched, and new business plans developed.

We must experiment with new ideas.

When these things have been done, the shareholders should receive a fair return.

We are determined to fulfill these obligations to the best of our ability.